|The LCVB will be upgrading our Customer Relationship Management (CRM) technology. During the conversion process we will need to take the Extranet offline. We will still be able to send leads to each of your properties via email during the transition time and will work to minimize any inconveniences.
The schedule is as follows:
Thursday, August 13 - D3000 and the Extranet will no longer be accessible
Thursday, August 20 - End of Day, Simpleview and the new Extranet will be available.
The Partnership Development Team will be training August 18 - 20 with the new system. We will have access to email and voicemail and will communicate to you as quickly as possible.
Once the conversion and training is complete, an email will be sent to all users with a new login and password to access Simpleview's Extranet. A training manual will be available for all partners to help navigate the new system. More to come later regarding training session dates and locations.
Thank you for your patience during this transition. We look forward to serving you better through this enhanced CRM technology.
Partnership Team, Melissa Sparks and Nicole Fitzpatrick
Louisville Convention & Visitors Bureau
401 West Main Street, Suite 2300
Louisville, KY 40202